15 min walk to main square, excellent service (left my airpods but they kept them for me). Very clean and comfy, water pressure and temperature are always on point. Had a really great time! Would definitely come back =)

1716487362

The Selina was great and the staff is the best. The front desk, receptionist flower was so friendly, and had the most beautiful smile. It was a pleasure to see her. Guillermo at the bar was amazing and made amazing drinks.

1712884685

This definitely wasn't my favourite Selina. It's really hard to walk in the vicinity of this hotel as there are a lot of vicious dogs. For us, this meant staying in more than we would have liked and ordering food in too. The customer service wasn't too friendly. We were uncomfortable asking questions at the front desk as they would make us feel like an inconvenience. When I was checking in, the lady was randomly rolling her eyes at me and then later complained to another staff member that she was speaking English to me. She didn't even try to speaking Spanish to me (I've checked into many Selinas in Spanish so it would have been fine). When we arrived, they wouldn't let us in check in early and made us wait till exactly 3. We waited but even when it was time to check in, the key wasn't ready. They told us to wait an hour and then when my husband went to ask more than an hour later about the key, the front desk staff asked him "what do you want now?". The cleaning staff and restaurant staff were very friendly. There were great tours offered by the Selina and amazing views from the bedroom window. The pool table was very broken so it wasn't much of an amenity and the bathroom had mold on the ceilings.

1691119805

Wonderful place, highly recommend this hotel to anyone. Really nice rustic style and if you take "The loft" room you get fantastic views of the mountains from the balcony. My only regret with the hotel is that I never booked enough nights, will be the only hotel I will stay if I'm ever back in Huaraz.

1694992631

Noisy, don’t care about customers, would not recommend it. Unfortunately not living up to the Selina expectations at all. We had a stay in Lima which was great, the stay here very disappointing. When we arrived after the night bus we were looking forward to a nice warm shower. We booked a standard room. That didn’t happen. We went to the reception to ask for hot water. We immediately got the response that this is due to local regulations and that they are not allowed to keep the hot water on. We had no clue, so we asked around… it turned out we’ve been lied to without a second thought. There is no such regulation. The toilet didn’t flush and the whole place is very noisy. When you want to get up early to get the bus to a hike at 07:00. You’re not happy with a few of the staff partying till 02:00/03:00 am. Which happened to us 2 of the 4 nights. All in all wouldn’t recommend it if you come to enjoy the nature in this beautiful area.

1690645349