The location is perfect, as you are practically overlooking the church. It is a very modern space with hostel style rooms and lockers for your things as needed. The only issue we had was that after 10pm, there is really no where to hang out as a group with other guests, as they close the restaurant area and do not let you chill in the lobby lounge area.

1742654290

More than disappointing experience in this hotel! we arrive with our reservation but we are told that there is no more room! We were offered a dormitory after insisting otherwise they would have just asked us to leave. the staff is nice but incompetent, they just have to chat with each other at the back of the office and take 30 minutes to respond to you. the night was terrible with people shouting and playing loud music.. the next day we asked to book one more night but in a private room. they say yes but you have to wait until 3 p.m. to be able to change. at 2:30 p.m. we asked if the room was ready and we were told no even though it was ready so we waited 30 minutes. the room is quite nice but no hot water for 40 dollars a night it's not great. Bar staff are friendly but not helpful not professional. in short, A disappointment for the price

1736043468

The overall experience at this hostel was disappointing. The reception was poorly managed, with staff showing a lack of interest in assisting guests. The available tours were limited and overpriced, offering little value. Service at the rooftop was mixed—while William was an absolute pleasure to interact with, the girl serving upstairs displayed a notably poor attitude toward guests. This contrast in service was striking. The hostel itself felt lifeless, with very few guests and no real atmosphere. Additionally, the kitchen’s filtered water supply was constantly empty, which was inconvenient. That said, the private room was a redeeming feature—quiet and located conveniently across from the church. It provided a peaceful retreat despite the shortcomings elsewhere. Rating: ⭐️ for the private room ⭐️ for William

1733184300

Loves this hotel. Had the coolest rooftop with great included breakfast. The location is central- however, don’t stay here if you want relaxation and a full 8 hours of sleep. A band would start playing around 530 AM sometimes and even late at night. I think it had something to do with the church. We had to sleep with the balcony door open since there was no fans or AC unit and it was pretty hot while we were there. We only stayed for two nights and everything was walkable, which was great. I only wish we could’ve gotten better sleep. The staff was fantastic and so kind. There was even a note saying when the scheduled power outages were (2-7 pm) which other hotels didn’t notify us of. 8/10 recommend!

1729608526

The Selina in Baños is very average hostel but much more expensive than other options in town. The room was nice but not clean enough. The main problem was we didn’t have electricity for many hours during our stay, it is due to the government restrictions and obviously not the place fault, but they did not inform us about the schedule so we can plan our days accordingly, and didn’t provide us any solutions, not even a candle or a lamp so we wouldn’t seat in the dark in our hostel. At the time the electricity went off we didn’t have water (it caught me in the middle of a shower 🤦🏼‍♀️), and the restaurant didn’t work. Not to mention that many other restaurants and hostels have a generator and can work regularly. It is not the service I would expect from a hostel in this level.

1728606454